Please arrive within 15 minutes of the pickup time for any delivery that has a 60 or 75 minute delivery window.
Please arrive no later than halfway through the pickup window for any delivery that has a longer window of 2, 3 or 4 hours.
If you do not arrive within that time frame your order is at risk of being canceled if you do not communicate with PPUP directly.
In all cases, once a delivery has been dispensed to you, proceed directly to the drop off and complete the delivery. Remember to always check the delivery instructions, the correct address will always be included along with the guest phone # that you can access by tapping the link and any other special instructions that might be useful to successfully complete the delivery.
If you are unable to deliver a package to the drop off location, be sure to mark the failed delivery attempt.