Once you complete registration on the Point Pickup Driver App, it can take anywhere from 24 hours to one week for you to become an activated driver.
Be sure you have entered all your personal information correctly when registering with the app.
If your account has still not been approved, this is likely because your background check is still being processed. All drivers need to clear a background check before being activated to drive on the Point Pickup platform. If there is a prior history, that candidate will be referred to our Legal & Compliance team for further review and a final determination based on our Uniform Policy. This process can take 2-4 weeks or longer.
You can track your progress here: https://candidate.checkr.com/
That being said, with the spread COVID-19 we are seeing delays with background checks due to courthouse closures. We will continue to monitor and evaluate the situation. We apologize for any inconvenience.
Once you are activated, you will receive a confirmation email.